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How design and complexity should go hand in hand


Do you ever stop to think about how exactly your phone gets charged when you plug it into the socket? If you are like me, probably not. You know it works (well, most of the time), and what you need to do to get the job done (plug in your charger). Luckily, we do not need to understand how electricity works in order to use it.

Why is the same not true for so many (digital) devices? Why is it that they often require us to ‘speak their language’ before we can actually use them efficiently?

I wrote before about the concept of Calm UX, and how many devices around us are intentionally made to grab our attention. Today I want to talk about how interacting with devices can also (unintentionally) require much more of our time and effort than we would like, and what you — as a (UX) designer — can do about it.

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